Hey penguin pals,

Keeping the island safe and friendly is our team’s top priority. When penguins are cool, friendly, and respectful, everyone wins! There could be instances, though, when you experience some poor penguin etiquette. To help you be prepared to keep your cool, and most importantly, stay safe, here are the dos and don’ts to some sticky situations:

Scenario 1: You see a penguin using inappropriate language or harassing you or someone else.

DO: Report the penguin right away. You can do this by clicking on the penguin, then on the button with three dots, found directly below their picture. From there, you can report them and let our team know why you’re reporting them. If you need to get away from the penguin, jump to your igloo and set it to private.

DON’T: Get involved. Even if you’re trying to be helpful, telling another penguin to “stop” or “go away” could result in getting yourself temporarily banned.

Scenario 2: Your igloo guests are being disrespectful.

DO: Report the penguins, and set your igloo to private. This will automatically kick everyone out of your igloo.

DON’T: Tell them to leave or go away––the chat filter might confuse that with you being unkind.

Scenario 3: You followed our dos and don’ts, but you still want to talk to someone about what happened.

DO: Talk to a parent, or email our support team at support@clubpenguinisland.com for additional guidance on how to handle the situation going forward.

DON’T: Hold it in. It can be really helpful to talk through situations like these!

Scenario 4: You want to be a leader and positive role model in the community.

DO: Be yourself, but think before you act! Don’t type anything you wouldn’t say out loud, and treat others how you want to be treated. Like we said, when penguins are cool, friendly, and respectful, we all win!

DON’T: Worry about what others are doing.

We hope this is helpful, penguin pals! Thanks for helping us keep the island safe. In a comment below, tell us what you do to be a great penguin!

Waddle On

334 Comments

cookiegal749Feb 10 @ 1:06 PM
Uh......thanks? These situations seem VERY uncomfortable
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inf47038364Feb 06 @ 8:08 PM
(I have no idea why I just told you guys that, LOL... forgive my wistful monologue. X3)
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inf47038364Feb 06 @ 8:07 PM
REALLY wish had been fixed on classic--I'm ninety-nine percent sure she never got banned or anything close to it, because we were on a Safe Chat server, so the bully used the prewritten phrases; consequently, I don't think the moderators saw anything wrong with her speech.
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inf47038364Feb 06 @ 8:03 PM
I remember how, on classic, I was hanging out in a popular igloo, and there was this really mean girl. She kept waddling around, harassing all the party guests, until eventually every guest--plus the host--just left. There was just me, the girl, and a really shy, quiet penguin. She was harassing
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BANANANAPIEFeb 06 @ 12:55 PM
where do the penguins go that got shot into the ocean at my igloo?I think there mad
at me
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BANANANAPIEFeb 06 @ 12:49 PM
this dude once said that he wanted my mom & ALL my money so i reported him so did my friends we think he got banned never showed up again but still told my dad. what else should i do??????????:(
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Geeshy5Feb 04 @ 4:35 PM
Ok CPI I Want Better Chat Filter In 1.10 Ok I’m Tired Of Peps Hacking It And Saying Swears Who’s With Me?
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BANANANAPIEFeb 06 @ 12:50 PM
MEEE
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PrensesiremJan 25 @ 1:25 AM
My love friend sam🙃
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Wild flameJan 22 @ 6:04 PM
Cpi USB not doing well right now. I'm seeing online dating,bullying and a lot of inappropriate stuff. I love cpi but it's hard to play with all these people doing this please do Someting about it
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Geeshy5Jan 22 @ 2:05 PM
Ok What If You Report Them And They Have A Another Account/Hack There Way Back?
Cause That Happened To Me Before So I Reported Someone That Said No Kids In This Igloo So A Reported And They Came Back With Another Account...
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Squanch123Jan 19 @ 1:45 AM
wow!
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CP9601043612Jan 18 @ 3:04 PM
legal
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AwesomepoppyJan 18 @ 2:25 PM
And Sam you would laugh at me for this I left my lunchbox at school😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢😢
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CP6094129933Jan 23 @ 5:06 AM
Poppy, the reason why Sam and Joe r here is because they want players to be happy and safe, so there is no chance Sam would laugh at u.
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Panagiota21Jan 18 @ 12:40 PM
i just read ALL the comments. Yup, I'm clever hehe. lol
So I was wondering HOW DO YOU APPROVE ALL THESE IN SUCH A SHORT TIME????
You're my heroooo
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AwesomepoppyJan 17 @ 5:09 PM
CPI I’m sorry for breaking to rules I wasn’t trying to give away the email it was a mistake I promise I will never do it again😭😭😭😭😭😭😭😭😭😭
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JumperCp6Jan 17 @ 7:06 AM
I always help people! but sometimes its hard with Online Daters :(
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RosethecoolJan 16 @ 2:38 PM
What is this about.
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SamJan 16 @ 3:26 PM
It's just about having a safe, fun experience on the island, and knowing how to keep your cool in any situation!
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AwesomepoppyJan 16 @ 2:22 PM
Oh and uh I was pinguluv before the account confusion I forgot my password (not telling what it is) so me and my mom just decided to make a new one I wanted to be awesomepenguin61 but I was stuck with awesomepoppy
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SamJan 16 @ 3:26 PM
I think Awesomepoppy is an AWESOME name!
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Karah12Jan 16 @ 6:35 PM
Same! Sounds like an AMAZING penguin name!!! And btw sorry you forgot your password :(
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AwesomepoppyJan 17 @ 5:00 PM
Thanks! Karah is a cute name!
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Hiii29Jan 21 @ 12:48 PM
I feel sorry that you forgot your password. :( Once I almost forgot mine too.
silly2502Jan 25 @ 5:30 AM
I've had that happen before but we reset the password
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Erry BerryJan 16 @ 11:53 AM
I miss as cool as ice haha X
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JammyGamezJan 16 @ 10:42 AM
I’ll keep my cool!
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SamJan 16 @ 3:29 PM
Awesome!
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rozijaJan 16 @ 8:52 AM
Baby ie you
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DarkWizard345Jan 15 @ 10:51 PM
Waddle on!
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Furby4Jan 16 @ 8:31 AM
Agree!!
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Karah12Jan 15 @ 9:24 PM
What’s the best thing to do about the situation?!?!
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Dami6Jan 16 @ 6:48 AM
Don't worry, there are tons of penguins around the Island ready to play and have fun with you.
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SamJan 16 @ 3:33 PM
I agree with Dami6! If you feel excluded, you can try to let your friend know, or go play with someone else!
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Karah12Jan 15 @ 9:24 PM
HELP! My friend came on cpi and came to see me. We both were happy to see each other but then her other friend came on. Her friend asked if she wanted to cheer and we both said sure! While my friend was changing I asked sho I change my color? She said oh I didn’t mean you! And now I’m uninclueded!!
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Karah12Jan 15 @ 9:53 PM
HELP PLEASE!!! IT rlly hurts my feelings!!! What do ido?!
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Betsybun464Jan 15 @ 10:46 PM
In situations like that u have got to just let it past u that’s the easiest way you also should make some new friends and then you can hang out with them instead
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Karah12Jan 16 @ 6:37 PM
Thank you all so much with the advice!!! I really appreciate it! I will follow it the best I can! Thank you so much everyone!!
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Geeshy5Feb 04 @ 4:38 PM
I Would Say Dont Hold It In. Tell A Parent And Report The Penguin Being Rude + Your Friend. That’s It!
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RadanoxJan 15 @ 7:27 PM
noodles
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